First it was a full tune-up that was needed--the spark plugs and wire set all needed to be replaced and a fuel cleaning service needed to be done. Still misfiring on three cylinders. Then I replaced the ignition coils. Still misfiring. So then I was told by three different mechanics that the catalytic converter was broken or clogged and that that was my true problem. Replaced that and what do you know, my truck is still misfiring and running terrible.
I was in town for work and stopped by for an oil change, Billy said that they were busy but set an appointment for 3pm. I came back and was out in 35 mins. Great experience! - Drock Vincent, Heritage Plank Floors
I was told face to face by a mechanic each time as I paid that they had driven the vehicle personally (usually told it was driven for five miles or left running for half an hour, or both) and that it was driving fine for them with no Check Engine Light on. And every time I went out, as soon as I started the truck, it was still shaking violently.
Feel free to stop by if you have thousands of dollars to install new parts over old parts that don't need to be replaced or if you're a trained mechanic that knows how to diagnose exactly what's wrong with your vehicle but aren't able to put the parts in yourself and want to not have access to your vehicle for a few days.
Great customer service, went up and beyond what he needed to do to help us. Thanks.
Why do I have to become a mechanic just to figure out what's wrong with my own truck, especially when I'm paying for new parts I was told were going to fix it? How can you even run a car shop at all with a broken diagnostic scanner device?
Had a problem with on car while on vacation. Everyone here was great! Even though we had to wait a few hours for it to be fixed, they even recommended a great place for lunch! Thanks guys!
I've always had a good experience with this shop...Dylan, Larry, and the rest of their crew are awesome! And I love their shop dog haha. They're professional and honest, I've never felt like they over-charged me or tried to push services that I didn't need. They are great at answering my questions and explaining things to me that I don't understand. Great customer service, I highly recommend them!
The mechanics have lied every time I've gone to pick up my vehicle about it being fine to drive / that they drove it and it was fine. They have no proper way to diagnose vehicle issues as their scanner is broken.
Spent almost two grand on parts and labor over the last month while having my truck 'fixed' at Meineke. Was told every time I came that the parts I needed to replace were what was causing my issues.
Meineke Car Care Center is a US Car Repair based in Kill Devil Hills, North Carolina. Meineke Car Care Center is located at 1800 S Croatan Hwy, Kill Devil Hills, NC 27948, USA.
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